We shall dispatch orders within 3 to 4 business days of order placement and all shipping times are estimated in good faith to be anywhere between 10-12 business days depending on the location to be shipped in India.
In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.
We only make use of reliable courier companies and/or Speed Post. JewelCandle is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of JewelCandle. We shall endeavor to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.
In the unlikely event that delivery is not possible for any reasons outside the control of JewelCandle, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force major events as laid out hereinafter, We shall inform you of such inability to deliver and cancel your order, followed by full refund.